![]() ![]() Fill out the form to schedule a demo or learn more about how Virgin Pulse can help your organization. I don't know if that could be affecting things. Member Inquiries: Please click here to access our support resources. ![]() Note: If you have an HTC One M8, your phone might not work with Fit. :: ACTIVATE Version: activate-PI.2023.4.2 / Build: 2844 (master) / Web Server:. Tap Track activity metrics and make sure it is turned on. If you are having issues with the application, please contact Virgin Pulse directly. This is my first Virgin account, I'm new to the UK and Virgin, unless you include the account that was opened a few weeks ago before my order was frozen by the Fraud Prevention Team - see my first ever post, thankfully this is resolved now. Fit doesnt track activities at all: Check to make sure activity detection is turned on. I just want to access my new Virgin Media account so that I can switch off parental controls. I also can't log in online as I'm caught in a never ending "complete your profile" loop (see link to another users post about it here: Check back here once your services have been installed" (they were installed on Tuesday this week). (If youre not signed in on the Intuit network, you will be prompted to enter your Intuit directory username and password). I followed the instructions mentioned by a team member in a previous post (cleared app data and cache, deleted app, rebooted device, reinstalled app) but it's the same issue - "We're setting things up. I can see this isn't the first time this has been an issue for My Virgin Media app users.
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